Employer Survey
The Workforce Training and Education Coordinating Board is Washington’s workforce system performance accountability agent, working on behalf of the state’s citizens and employers. Among the Board’s Duties spelled out in RCW 28C.18.060 we have that the Board must:
“(10) Every two years administer scientifically based outcome evaluations of the state training system, including, but not limited to, surveys of program participants, surveys of employers of program participants, and matches with employment security department payroll and wage files. Every five years administer scientifically based net-impact and cost-benefit evaluations of the state training system; …”
The Workforce Board conducts the Employer Needs and Practices survey to obtain information about hiring practices, incumbent worker training, and other necessities of Washington’s employers. The follow-up Employer Satisfaction Survey concerns employer satisfaction with hiring of workforce program participants, as well as the overall satisfaction from engaging with the State’s workforce development system.
Employer Needs and Practices
In the first module of this survey the Workforce Board seek to assess employer workforce Needs and Practices. Results are used to assess employer awareness of Washington State’s Workforce System, assess the difficulty Washington employers have in finding qualified applicants, identify successful strategies used to find qualified applicants, identify types of training that employers provide themselves, as well as develop a broader understanding of workforce challenges and concerns. Identifying employer workforce Needs and Practices is a critical step in employer engagement.
Employer Satisfaction
In the second module, The Satisfaction Survey, the Workforce Board collects information about employer satisfaction with new hires that have recently participated in a Workforce System engagement area, including:
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High school career and technical education programs
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Community and technical college career and technical education programs
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Four-year college and university programs
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Adult Basic Education programs
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Private career schools programs
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Apprenticeship programs
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Workforce Investment and Opportunity Act (WIOA) federally funded programs
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WorkSource Employment Placement programs
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WorkFirst services through the Division of Vocational Rehabilitation at the Department of Social and Health Services
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Programs under the Department of Services for the Blind